Click here to fill out our On-Site Training Quote Request Form.

The following is our billing policies for our on-site training programs including speaking, workshops, small group discussions, leadership team training, coaching, etc. We establish these policies in advance so that our clients can know how special circumstances will be handled.

QUOTES AND SCHEDULING:

After you receive the quote, please notify us if you are interested in proceeding with the training. After we receive your training deposit we will schedule the training and begin to work with you on determining the content.

TRAINING DEPOSIT AND PAYMENTS:

We typically ask for a training deposit of 50% of your total fee no later than 60 days before the program is scheduled to begin. We may ask for a larger training deposit for special circumstances (e.g. we need to purchase plane tickets in advance). The training deposit amount and deadline will be specified in the quote. We ask that you provide the remaining payment within 10 days of when the training begins.

IF WE NEED TO CANCEL A TRAINING PROGRAM:

If we need to cancel a training program before it begins we will refund 100% of any payments we have received. If we need to cancel after the training begins we will refund a prorated amount of the payments we have received based on the amount of training we were able to complete. Ex. We send you a quote of $1500 for 3 workshops. You send a $750 training deposit and then pay the remaining $750 after the first workshop. Before we facilitate the 3rd workshop our trainer becomes ill and we have to cancel. We would refund $500 to you.

IF YOU NEED TO CANCEL A TRAINING PROGRAM:

If you need to cancel a training program before it begins we will retain the training deposit to cover the time and expense we invested in preparation for the training. If you need to cancel after the training begins we will retain the training deposit and a prorated amount of the additional payment(s) we have received based on the amount of training we have facilitated. Ex. We send you a quote of $1500 for 3 workshops. You send a $750 training deposit and then pay the remaining $750 after the first workshop. A scheduling conflict causes you to cancel the 3rd workshop. We would refund $750 x 1/3 = $250 to you.